Try Shinetech for one week, free of charge
Wondering if Shinetech is the right partner for you? Here’s your opportunity to evaluate our services and try out a prospective developer.
You’ll then be able to try our services risk-free for a week to learn about our working methods, development efficiency, and other capabilities – all before signing a final contract.
How To Start
Step 1: The preparation phase
The preparation phase serves to establish unobstructed discussions between the developer and the customer, explore the future software’s goals, and test potential solutions.
Of course, no one expects you to understand the intricate company operations or other details in one week – that isn’t the end goal for the free trial. The goal is to begin to understand and to find a c ommon ground between you and the customer.
It’s important to structure the work you can do so that the execution phase runs smoothly. Once you have the necessary information and you’re beginning to understand the customer’s business processes, explore and define two main points:
- 1. What can you do in one week?
- 2. How can you do this?
Once you explore the possibilities for the work you can do in one week, try to set up a plan to complete said work. Here, you propose the deliverables, the scope, key performance indicators, and the roadmap for achieving the goal. The customer should then greenlight the proposal before you start with development.
Once you and the customer agree on everything and both are sure you understand each other, move on to the execution phase.
Bring a product owner to the meetings. The ideal scenario would be that you approach the preparation phase with a high-level description of the requirements and in-depth user stories. But if you don’t have these, it’s okay; as long as you have a broad idea of what you need and communicate your expectations, the developer can work with this and properly explore the options.
In these meetings, you should also help the developer explore your competitors, your software’s unique advantages, potential pitfalls, challenges they need to be mindful of and help with putting everything into context. This thorough preparation will help the developer create a valuable piece of software for you and provide useful insight into how to get the desired outcome.
Another thing you should do as a customer is to bring a product owner to the meetings. A product owner is the person in charge of the project and is authorized to agree with the developer and make decisions. Since the developer will need to constantly communicate with you, having a decision maker/product owner available is the optimal setup for making the free trial a success.
Step 2: The execution phase – development sprint
The execution phase is where all the planning and the discussions come together; it lasts one week (40 work hours), and during the execution phase the customer sees what the developer is really capable of.
This phase is essentially a one-week development sprint – a short, time-boxed period where the developer strives to complete a set amount of work. The sprint is organized so that the customer always knows what’s going on with the project – what challenges the developer is facing, the progress they’re making, and how they’re solving the issues that arise.
Although the development is the main focus for the execution phase, there are other free trial aspects both the developer and the customer should be aware of.
One aspect is maintaining open and constant communication.
The execution phase is where all the planning and the discussions come together; it lasts one week (40 work hours), and during the execution phase the customer sees what the developer is really capable of.
- 1. A recap on what you worked on
- 2. The challenges you faced
- 3. What you plan to do for the next day
Next to the reports, you should include daily 10-minute standup meetings, where you have an open discussion with the customer and discuss the plans, your efforts, finished and outstanding tasks.
Having open and constant communication, producing various reports, and keeping everything transparent are the practices we follow both in free trial and later during cooperation, so you as a developer need to introduce the customer to Shinetech’s best practices.
On the last day of the execution phase, you demonstrate your work and what you managed to complete. If you got everything done – great; discuss with the customer what lead to that outcome and how you can improve the processes beyond the free trial. It’s okay not to know all the answers, as long as you put in the effort and avoid serious misunderstandings. Building upon your knowledge and your understanding of the customer’s business will bring more value in the long term.
But, what if you didn’t complete everything? What if you didn’t have enough time or you built a feature the customer has little or no use for? From experience, this outcome is usually a result of a serious misunderstanding and unrealistic expectations on both your and the client’s side. You need to avoid situations like these, and the best way to do that is by consistently communicating with the client through meetings, daily standups, and daily reports. Active listening is vital for you and the client to understand each other, and by practicing it you reduce your chances of having a negative free trial outcome.
Your tasks are to actively participate in the discussions and provide feedback to the developer. Development isn’t a straight path and communication shouldn’t only be one way, so coordinating the efforts is important for getting the results out of the free trial.